Current and Planned Outages

Planned Outages

Need to report a fault? Call our Customer Call Centre on 0800 808 587.

Power could be restored at any time during the course of all outages, so please treat all electricity equipment and power lines as live at all times.

Check if you have an upcoming outage

If an outage is planned in your area, your electricity retailer will let you know in advance so you can plan ahead and make arrangements. If you are unsure if this planned outage affects you, please enter in your Installation Control Point number (ICP) in the search bar below. Your ICP can be found on the power account you receive from your retailer. Alternatively, you can enter the outage reference number which can be found on the notification letter sent to you by the retailer.

If you are experiencing a power issue and your area is not listed below, please contact our Customer Call Centre on 0800 808 587.

Report a fault or power problems